PublicEye Installation Requirements

 

Web and Database Server Minimum Requirements


OS

Windows Server 2016 or above. (virtual or physical machine)

.Net Framework

4 or above

IIS

7.0 or above.

RAM

8.0 GB or above

Processor Speed

2.0+ GHz or above

Hard Disk

160 GB or above of free space

Database

SQL Server 2008 or above (*SQL server 2016 Express is supported with limitations)

iOS Device Requirements


OS

iOS 12+

Device

iPad 6, iPadAir, iPadMini 3, iPhone6s or later recommended


Android Device Requirements


OS

Android 4.1+

Device

Android Phones and Tablets that run Android 4.1 or grater should work. *Requires latest version of Google Play Services to be installed on devices.


Window Device Requirements


OS

Windows 10 Pro or greater recommended, *Windows 8.1/RT is compatible with additional requirements. 

Device

Windows Tablets, Laptops & ToughBooks running Windows 10 Pro or grater should work.


3rd Party Mapping Systems

Bing Maps: PublicEye uses the Bing mapping system for its Windows app. This will require a 3rd party license between the customer and Microsoft.

Google Maps: PublicEye uses the Google mapping system for its Android app. This will require a 3rd party license between the customer and Google.

Apple Maps: PublicEye uses the Apple mapping system for its iOS app. Map license is included with the Apple Enterprise License.


Other Requirements

  1. Domain / Subdomain / IP address to be used for PublicEye web administration portal (example: publiceye.yourdomain.gov) 
  2. Static IP address (accessible from the web) pointing to the PublicEye server / domain or subdomain (accessible from the web is not required for VPN customers)
  3. SSL Certificate to be used for the PublicEye web portal and data security (Sel-signed cert can be used in cases when using a VPN)
  4. Remote access to the server (Direct Remote Access RDP (with or without VPN) or 3rd party tool such as LogMeIn)
  5. User account on server with administrative privileges
  6. User account on SQL server with administrative privileges
  7. PublicEye server must be on the same network or be able to see/talk to your CAD & RMS server (or other data sources)
  8. Ability to transfer install files from an external FTP or direct web download to the server

CJIS Access Requirements (Law Enforcement)

  1. Mobile Device Manager (MDM). There are numerous MDM products on the market, such as Air Watch and Mobile Iron that can be licensed separately or subscribed to as a web-hosted service (SaaS.) 



*SSL Certificate - A Standard SSL certificate is all we require. We recommend GoDaddy or Verisign. If you have a wildcard SSL certificate already for the domain, we can use this. Self-signed certs can be used when using a VPN solution.